Methods for Handling the Sale of Screw Air Compressors

I. Pre-sales Consultation and Demand-Matching Procedures

In the sales process of screw air compressors, accurately matching customer needs is key to minimizing post‑sale issues. Sales personnel should meticulously document customers’ air consumption, operating pressure, and environmental conditions. For any special operating conditions raised by the customer, a joint assessment with the technical team is essential to prevent excessive energy consumption or insufficient air output resulting from improper equipment selection. Establishing a standardized requirements‑gathering form ensures that every parameter is thoroughly documented, enabling the provision of scientifically sound configuration solutions.

II. Procedures for Delivery, Installation, and Commissioning

Installation and commissioning following equipment delivery directly impact subsequent operational stability. When addressing installation issues, first ensure adequate data‑center ventilation and unobstructed heat‑dissipation pathways. During piping connections, strictly adhere to standards by using appropriate pipe materials and sealing components to prevent air leaks. During the commissioning phase, prioritize monitoring the equipment’s inrush current, operating noise, and exhaust temperature. If abnormal vibration or noise is detected, immediately shut down the unit and verify the alignment of the main unit as well as the tightness of the foundation bolts, ensuring that the equipment is handed over to the customer in optimal condition.

III. After-Sales Troubleshooting Procedures for Common Operational Faults

During equipment operation, sales and after-sales teams must be proficient in quickly resolving common malfunctions. For example, when a customer reports excessively high exhaust temperatures, the first steps should be to check whether the cooler is clogged, whether the lubricant level is adequate, and whether the thermostatic valve is functioning properly. If insufficient gas pressure is detected, the team should verify that the intake valve operates smoothly, that the air filter element is not severely clogged, and that there are no significant leaks in the piping network. By establishing a fault‑diagnosis decision tree, technicians can systematically pinpoint the issue step by step, thereby minimizing downtime.

IV. Methods for Routine Maintenance and Customer Training

Comprehensive customer training is an effective means of reducing equipment failure rates. Upon delivery, customers’ operators should receive thorough on-site training covering pre‑startup inspections, reading operational parameters, scheduled replacement cycles for consumables, and emergency shutdown procedures. In addition, we recommend helping customers establish equipment operation logs and providing regular maintenance reminders. By adopting a proactive preventive maintenance strategy, not only can the service life of the equipment be extended, but customer confidence in and satisfaction with the brand can also be significantly enhanced.